TL Cake Boulevard a reputable firm is looking for someone to occupy the position Business Relationship manager. Its located in Lagos and is a full time job.
The BRM will operate from our Lekki office and will be responsible for customer service, procurement, sales and marketing activities of the company
Minimum Qualification: Degree
Experience Level: Entry level
Experience Length: 1 year
We are looking to recruit a Business Relationship Manager at our office in Lekki. He or she will be responsible for customer service, procurement, sales and marketing responsibilities of the organization. The position reports to the Creative Director of the company directly.
- Receives orders from customers: agreeing in detail, the specifics of the cake with the customer
- Confirms appointment with customers, reschedule if need be and follows up the order confirmation process
- Ensure that orders are delivered to the right customers and on time
- Follow up with customers to obtain feedback regarding their orders
- Bring issues raised by customers to the notice of the Creative Director
- Maintain records that contains key customer information for ease of follow-up
- Seek ways and opportunities to increase sales
- Manage cash transactions of petty sums
- Maintains appropriate records and book keeping systems
- Prepares periodic reports and carry out analysis and ad-hoc accounting responsibilities
- Manage the overall inventory level and ensure that the right materials (and quantity) are bought on time
- Ensure that tax payments (VAT, PAYE, LASAA, etc.) are made before their due dates.
Qualification and Skills
- Minimum of B.Sc
- Excellent communication, presentation and negotiation skills
- Ability to multi-task and maintain a high standard of quality service
- Good knowledge and ability to use social media tools including: Instagram, Twitter, facebook, YouTube etc.
- Must be familiar with Microsoft office packages especially Microsoft Excel & Microsoft Word
- Proactive and have good organizational and interpersonal skills
- Good analytical skills